Program
12 months · 350 hours · 75 ECTS · 6 AI Marketing projects · 2 professional certifications
Overview
Master & Grow > Predict, Create & Be Visible > Act, Orchestrate & Govern > Lead, Transform & Discern
Phase 1 · Seminars 1–3
From marketing data to AI-ready customer insights. Related project: Customer Intelligence & Marketing Performance Cockpit.
Phase 2 · Seminars 4–6
Moving from customer insights to creation and foresight. Related projects: Predictive Customer Engine, GenAI Brand & Content Studio.
Phase 3 · Seminars 7–9
When AI goes beyond simply creating and begins to take action. Related projects: Marketing AI Agent, Agentic Customer Journey Orchestrator.
Phase 4 · Seminars 10–11
Creating Value with AI and Redefining Business Roles. Related project: AI Marketing & Communication Transformation Blueprint.

Predictive AI, generative AI, AI agents, agent-based systems, Data & Cloud, automation, new use cases, new customer behaviors, media transformation, evolving business roles, mapping of marketing and communication processes.
Overarching question: Which tasks, interactions, decisions, and processes can be enhanced, automated, or redesigned using AI?
Data sources, SQL, Python, data preparation and cleaning, statistics, KPIs, funnels, cohorts, segmentation, conversion, attribution, campaign performance, data visualization, Power BI, dashboards, data storytelling.
Comprehensive Preparation for the Microsoft Certified: Power BI Data Analyst Associate - PL-300 Exam
CRM, CDP, Customer 360, Data Warehouse, Data Lake & Lakehouse, Cloud, APIs, ETL/ELT, pipelines, identity resolution, data repositories, online/offline data, metadata, data lineage, data quality, consent, and access rights.
Regression, classification, clustering, recommendation, forecasting, feature engineering, machine learning, introduction to deep learning, metrics, validation, optimization, explainability, and reliability.
Applications: churn, CLV, propensity to buy, lead scoring, predictive segmentation, recommendations, next best action, conversion, customer retention, performance forecasting.
LLM, multimodal models, prompt engineering, context engineering, structured outputs, embeddings, vector databases, RAG, text/image/audio/video generation, hallucinations, evaluation, costs, brand consistency.
Applications: Brand content, campaigns, social media, corporate communications, media relations, internal communications, email marketing, video, personalization, creative briefs, and multichannel adaptation.
SEO, AEO, GEO, Search Marketing, Paid Search, Social Ads, programmatic advertising, Retail Media, influencer marketing, attribution, Marketing Mix Modeling, creative optimization, media personalization, and conversational advertising environments.
Problem framing, user needs, functional specifications, architecture, data, APIs, CRM, marketing tools, UX, prototyping, testing, agents, tools, function calling, memory, scheduling, permissions, actions, workflows, and human-in-the-loop.
Multi-agent systems, orchestration, MCP, A2A, coordination, CRM, memory, personalization, next best action, conversational commerce, customer care, loyalty, lead management, marketing/sales interface, monitoring, observability, AgentOps, performance, and costs.
Preparation Course for the Microsoft Certified: AI Agent Builder Associate Certification
AI Act, GDPR, consent, profiling, data governance, intellectual property, copyright, image and voice rights, synthetic content, deepfakes, bias, algorithmic discrimination, dark patterns, brand safety, reputation, transparency, traceability, human oversight, agent risk, and liability.
Scope definition, use case prioritization, requirements specification, Build/Buy/Partner, technology selection, project team, Agile, PoC, MVP, scaling, budget, TCO, ROI, KPI, experimentation, A/B testing, risks, adoption, and change management.
1) Transform the organization: Process Mining, Task Decomposition, Automation Potential, Human/AI Allocation, process redesign, Customer Journeys, workflows, operating models, Marketing Operations, team organization, Marketing/Sales/Customer Care interface, new roles, skills, target architecture, roadmap.
2) Transforming the role: creativity, customer empathy, cultural intelligence, brand judgment, strategic thinking, storytelling, influence, taste, and ethical responsibility.

Marketing AI Product Portfolio
A degree certifies your skills. Your projects demonstrate them.
Throughout the 11 seminars, each student builds a portfolio of six projects related to marketing, communications, and customer relations.
01
A customer insights and marketing management dashboard based on data from multiple sources, further enhanced by the Customer 360 architecture, quality, customer identity, consent, and traceability.
02
A predictive solution applied to a real-world problem involving customer knowledge, behavior, or value.
03
An AI-powered content creation environment that leverages a brand's knowledge and rules to produce, adapt, and monitor multimodal content, and then distribute it across new Search/AEO/GEO environments and media channels.
04
A specialized professional capable of observing, analyzing, using tools, and carrying out, in a controlled manner, all or part of a marketing, communications, or customer relations process.
05
An agent-based system that coordinates multiple agents, data, tools, and touchpoints around a consistent and monitorable customer journey, with permissions, consent, monitoring, an audit trail, and human escalation.
06
Assessment of the current state, AI opportunities, target processes and user journeys, human-agent architecture, organization, costs and ROI, risks, governance, skills, and roadmap—all based on a real-world challenge faced by the host company.
Learn by building. Build to transform.
Much more than just a program
A professional showcase of 6 demonstrable projects.
20 hours of online learning before the start of the school year, in partnership with LinkedIn Learning.
For students—particularly those in initial training programs—this serves as a testing ground for real-world challenges in customer insights, marketing analytics, content, branding, customer acquisition, CRM, personalization, customer experience, and AI agents. We have already supported more than 120 organizations.
Here, AI isn't just learned in class. It's put to the test in the real world.
The information presented on this page is provided for informational purposes only and is not binding. Given the rapid evolution of artificial intelligence and data, aivancity reserves the right to modify the program content, certifications, terms and conditions, schedule, and fees. The final terms and conditions are those provided at the time of registration.