Degree RNCP-Certified, Level 7 (Bac+6)
Entry Requirement: Bac+5
Duration: 12 months
Credits: 75 ECTS
Format: Work-study, initial, or continuing education
Language: French
Campus: Paris-Villejuif
Start date: October 2027

Program

The Academic Path: From Data Mastery to AI Orchestration

12 months · 350 hours · 75 ECTS · 6 Marketing AI projects · 2 professional certifications

Overview

Master & Enhance > Predict, Create & Be Visible > Act, Orchestrate & Govern > Steer, Transform & Discern

 

Phase 1 · Seminars 1–3

From marketing data to AI-ready customer insights. Related project: Customer Intelligence & Marketing Performance Cockpit.

 

Phase 2 · Seminars 4–6

Moving from customer insights to creation and anticipation. Related projects: Predictive Customer Engine, GenAI Brand & Content Studio.

 

Phase 3 · Seminars 7–9

When AI goes beyond creation and begins to take action. Related projects: Marketing AI Agent, Agentic Customer Journey Orchestrator.

 

Phase 4 · Seminars 10–11

Creating value with AI and redefining business roles. Related project: AI Marketing & Communication Transformation Blueprint.

Illustration: the MSc's learning journey, from data to agentic AI
Phase 1

Master & Enhance—From Marketing Data to AI-Ready Customer Insights

Predictive AI, generative AI, AI agents, agent-based systems, data & cloud, automation, new use cases, new customer behaviors, media transformation, evolving roles, mapping of marketing and communication processes.

Overarching question: Which tasks, interactions, decisions, and processes can be enhanced, automated, or reimagined using AI?

Predictive AI Generative AI AI Agents Automation

Data sources, SQL, Python, data preparation and cleaning, statistics, KPIs, funnels, cohorts, segmentation, conversion, attribution, campaign performance, data visualization, Power BI, dashboards, data storytelling.

Preparation integrated with Microsoft Certified: Power BI Data Analyst Associate - PL-300

SQL & Python KPIs & Funnels Power BI Data Storytelling

CRM, CDP, Customer 360, Data Warehouse, Data Lake & Lakehouse, Cloud, APIs, ETL/ELT, pipelines, identity resolution, repositories, online/offline data, metadata, Data Lineage, Data Quality, consent, and access rights.

CRM & CDP Data Lake APIs & ETL Consent
Phase 2

Predict, Create & Be Visible—Moving from Customer Insights to Creation and Anticipation

Regression, classification, clustering, recommendation, forecasting, feature engineering, machine learning, introduction to deep learning, metrics, validation, optimization, explainability, and reliability.

Applications: Churn, CLV, propensity-to-buy, lead scoring, predictive segmentation, recommendations, next best action, conversion, customer retention, performance forecasting.

Machine Learning Scoring & Churn Recommendation Forecasting

LLMs, multimodal models, prompt engineering, context engineering, structured outputs, embeddings, vector databases, RAG, text/image/audio/video generation, hallucinations, evaluation, costs, brand consistency.

Applications: Brand content, campaigns, social media, corporate communications, press relations, internal communications, email marketing, video, personalization, creative briefs, and multichannel adaptation.

LLM & RAG Prompt Engineering Brand Content Multimodal

SEO, AEO, GEO, Search Marketing, Paid Search, Social Ads, programmatic advertising, Retail Media, influencer marketing, attribution, Marketing Mix Modeling, creative optimization, media personalization, and conversational advertising environments.

SEO & AEO & GEO Paid Search Programmatic Retail Media
Phase 3

Act, Orchestrate & Govern—When AI Is No Longer Content to Just Create but Begins to Act

Problem Framing, user needs, functional specifications, architecture, data, APIs, CRM, marketing tools, UX, prototyping, testing, agents, tools, Function Calling, memory, scheduling, permissions, actions, workflows, and Human-in-the-loop.

Product Design Agents & Tools Function Calling Prototyping

Multi-agents, orchestration, MCP, A2A, coordination, CRM, memory, personalization, next best action, conversational commerce, Customer Care, loyalty, lead management, Marketing/Sales interface, monitoring, observability, AgentOps, performance, and costs.

Preparation integrated with Microsoft Certified: AI Agent Builder Associate

Multi-Agent MCP & A2A Conversational Commerce AgentOps

AI Act, GDPR, consent, profiling, data governance, intellectual property, copyright, image and voice rights, synthetic content, deepfakes, bias, algorithmic discrimination, dark patterns, brand safety, reputation, transparency, traceability, human oversight, agent risk, and liability.

AI Act GDPR Brand Safety Human Oversight
Phase 4

Steer, Transform & Discern—Creating Value with AI and Redefining Business Roles

Scoping, prioritizing use cases, specifications, Build/Buy/Partner, technology choices, project team, Agile, PoC, MVP, industrialization, budget, TCO, ROI, KPIs, experimentation, A/B testing, risks, adoption, and change management.

Build/Buy/Partner Agile & PoC ROI & KPI Change Management

1) Transforming the Organization: Process Mining, Task Decomposition, Automation Potential, Human/AI Allocation, process redesign, Customer Journeys, workflows, operating models, Marketing Ops, team organization, Marketing/Sales/Customer Care interface, new roles, skills, target architecture, roadmap.

2) Transforming the role: creativity, customer empathy, cultural intelligence, brand judgment, strategic thinking, storytelling, influence, taste, and ethical responsibility.

Process Mining Operating Model New Roles Judgment & Ethics
Illustration: the Marketing AI Product Portfolio, students' professional showcase

Marketing AI Product Portfolio

A degree certifies your skills. Your projects demonstrate them.

Throughout the 11 seminars, each student builds a portfolio of 6 projects applied to Marketing, Communication, and Customer Relations.

01

Customer Intelligence & Marketing Performance Cockpit

A customer intelligence and marketing management dashboard based on data from multiple sources, further enhanced by the Customer 360 architecture, quality, customer identity, consent, and traceability.

02

Predictive Customer Engine

A predictive solution applied to a real-world challenge related to customer insight, behavior, or value.

03

GenAI Brand & Content Studio

An AI-powered creative environment that leverages a brand's knowledge and rules to produce, adapt, and manage multimodal content, then distribute it across new Search/AEO/GEO and media environments.

04

Marketing AI Agent

A specialized agent capable of observing, analyzing, using tools, and executing—in a controlled manner—all or part of a marketing, communications, or customer relationship process.

05

Agentic Customer Journey Orchestrator

An agent-based system that coordinates multiple agents, data, tools, and touchpoints around a consistent and monitorable customer journey, with permissions, consent, monitoring, audit trails, and human escalation.

06

AI Marketing & Communication Transformation Blueprint

Assessment of the current state, AI opportunities, target processes and journeys, human & agent architecture, organization, costs & ROI, risks, governance, skills, and roadmap, based on a real-world challenge faced by the host company.

Learn by building. Build to transform.

Much more than just a program

Portfolio, Boarding, Certifications, and AI Clinic

Marketing AI Product Portfolio

Professional showcase of 6 demonstrable projects.

  • For students: proof of progress, dual expertise, and the ability to move from using a tool to designing a solution.
  • For the company: a lab to explore, prototype, test, and measure value and risks.

Boarding for aivancity

20 hours of online training before the start of the semester, in collaboration with LinkedIn Learning.

  • Python, SQL, data manipulation, APIs, algorithmic logic, and development environments.
  • No prior programming experience required.

2 integrated professional certifications

  • Data: Microsoft Certified: Power BI Data Analyst Associate - PL-300.
  • Artificial Intelligence: Microsoft Certified: AI Agent Builder Associate.

The AI Clinic

For eligible students, particularly those in initial training: a testing ground for real-world challenges in customer insight, Marketing Analytics, content, brand, acquisition, CRM, personalization, customer experience, and AI agents. 120+ organizations already supported.

Here, AI isn't just learned in class. It's put to the test in the real world.

The information on this page is provided for guidance only and is not contractually binding. Given the rapid evolution of Artificial Intelligence and Data, aivancity reserves the right to change the program content, certifications, terms, schedule, and fees. The final terms and conditions are those communicated at the time of enrollment.