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Brian Lozach, Lead Data Analyst at Artefact, presents an AI co-pilot designed for a French telecommunications company to modernize its website. 

In this video, discover how the solution recreates the in-store advisor experience directly online, guiding customers as they choose their phone, plan, and financing options. The solution relies on several specialized agents (smartphone recommendations, plan calculations, inventory checks) that collaborate with one another and use tools connected to the website’s data. Result: Developed in just two months thanks to generative AI (compared to the traditional 1–2 years), the solution improves customer satisfaction by offering 24/7 support, speeding up the path to checkout, while ensuring transparency and ease of use for the user.